Customer Guarantee

Most orders are processed within 24 hours of receipt of your order.
(processing time does not include weekends).

Orders are processed and shipped on business days only (Monday through Friday, excluding major holidays).

Orders placed on a Saturday or Sunday will be processed on the following Monday.

DAY 1 -
Fraud evaluation and payment confirmation from Paypal
DAY 2 -
Order is processed for Immediate delivery – subject to stock availability
DAY 3 -
- Order is sent to Pos Malaysia, Kuala Lumpur.
- Registered International Air Mail - tracking number is sent to customer via Paypal
- Detailed instructions for use of Instamaxx is sent to customer via email


International Registered Airmail Shipping and Handling @ US$7.00

Our products are shipped discreetly in plain, unmarked padded envelopes to protect your privacy and confidentiality at all times.


All orders will be sent out via Registered Airmail from our head office in Kuala Lumpur, Malaysia. Estimated delivery time is between 7 - 12 business days.

If you have questions concerning our shipping methods, please email us at